Contact
Contact Air-Oil Systems — Industrial Automation Distributor in PA, NJ, DE, MD and VA
Our team of automation specialists is ready to help with pneumatics, motion control, and robotics.
Phone, Email, or Site Visit
No voicemail mazes, Real Humans
Use the emails below or give us a call at (215) 721-9595 to talk to us today.
Normal Business Hours: Monday-Thursday: 8 am to 5 pm Friday: 8 am to 4 pm
Contact Emails
orders@airoil.com - Order Desk Priority, Purchase orders from established customers
sales@airoil.com - Sales Inquiries/ RFQ's, Technical Support
Air-Oil Systems Inc.
753 Wambold Road
Souderton, PA 18964
Phone 1-215-721-9595
What to Expect When You Contact Us
📞 When You Call (215) 721-9595
A live Air-Oil Systems team member answers the phone — no automated phone trees. You can ask about product availability, get technical guidance on pneumatic or motion control applications, or place an order directly over the phone. Calls are answered Monday–Thursday, 8 am–5 pm and Friday, 8 am–4 pm Eastern Time.
📦 When You Email orders@airoil.com
This inbox is monitored by our Order Desk and is the fastest path for purchase orders from established customers. Attach your PO, list your part numbers, and our team will confirm receipt and process your order. Expect a reply within one business day during normal business hours.
💬 When You Email sales@airoil.com
The sales inbox handles requests for quotes (RFQs), new account inquiries, and technical support questions. If you're not sure which product fits your application — a specific NFPA cylinder, an Epson robot, an IAI electric actuator — this is the right address. Our application engineers will review your requirements and respond with a recommendation or quote, typically within one business day.
⏱ Response Time Expectations
- Phone calls: Answered live during business hours.
- Order emails (orders@): Acknowledged within 1 business day.
- Sales/RFQ emails (sales@): Response within 1 business day; complex quotes may take 2–3 business days.
- After-hours contact: Emails received outside business hours are handled on the next business day.
Frequently Asked Questions
How do I request a quote from Air-Oil Systems?
The fastest way to request a quote is to email sales@airoil.com with your application details — what motion or automation task you need to accomplish, any known part numbers, quantities, and your delivery timeline. If you're not sure which product you need, describe your application and our engineers will recommend the right components. You can also call us at (215) 721-9595 to get a quote over the phone.
Do you support customers outside Pennsylvania?
Yes. Air-Oil Systems serves customers throughout Pennsylvania, New Jersey, Delaware, Maryland, and Virginia. We ship products across the region and provide remote technical support to customers outside our immediate service area. Contact us at sales@airoil.com or call (215) 721-9595 to discuss your location and requirements.
What is the fastest way to reach someone at Air-Oil Systems?
The fastest way to reach a live person is to call (215) 721-9595 during business hours — Monday through Thursday 8 am to 5 pm, and Friday 8 am to 4 pm Eastern Time. Our staff answer the phones directly. For non-urgent inquiries, emailing orders@airoil.com (for existing customers placing orders) or sales@airoil.com (for new inquiries and quotes) will get you a response within one business day.
Can I submit a purchase order by email?
Yes. Established customers can email purchase orders directly to orders@airoil.com. Include your PO document, part numbers, quantities, and shipping address. Our Order Desk will confirm receipt and process your order. If you are a new customer and would like to establish an account, please contact sales@airoil.com to get set up.
